Everything AG that I have bought on Ebay has been in good condition. I have never had a problem with a seller. The only bad experience my mom or I have had on Ebay was when my mom ordered a $400 custom-made shelf for her brother's Christmas present last year, and the seller made it poorly, and out of two different types of wood, too! My mom never did get a refund on that... She waited too long to file a complaint, and the seller never responded to her emails.